Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You may also be required to provide your order details or proof of purchase.

To start a return, please contact us at myasirnabi98@gmail.com or WhatsApp us at 03321686463. Please contact us before sending any product back. Items returned without prior approval may not be accepted.

If your return is approved, we will provide you with the return instructions and the address where the product should be sent. Return shipping costs may apply unless the item received was defective, damaged, or incorrect.

Damages and Issues

Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will review the issue and work with you to provide an appropriate solution.

Exceptions / Non-Returnable Items

Certain items may not be eligible for return, including products that have been used, worn, washed, damaged after delivery, or returned without their original packaging, tags, or accessories.

Personalized or customized products may also be non-returnable unless they arrive defective or incorrect. Sale or promotional items may also be subject to different return conditions.

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

If you would like to exchange an item, please contact us at myasirnabi98@gmail.com or WhatsApp 03321686463. Exchanges are subject to product availability and the condition of the returned item.

Refunds

Once we receive and inspect your returned item, we will notify you whether your return has been approved or rejected.

If your return is approved, your refund will be processed using the applicable payment method. Refund processing may take up to 10 business days after approval. The time required for the amount to appear in your account may vary depending on your bank or payment provider.

For any questions regarding returns or refunds, please contact us at myasirnabi98@gmail.com or WhatsApp us at 03321686463.